We built this for Signature Health Services
This isn't a slide deck. It's a working AI agent that answers real questions about home health services, insurance and Medicare, referrals and intake, and visit scheduling — with the compassion and safety guardrails your patients and families deserve. Try it.
Try the Chat Agent
Ask anything a patient or family member might ask. The agent searches the real knowledge base and walks through scheduling, referrals, insurance, and more.
Fully customizable — tone, escalation paths, and integrations are all configurable for your team.
Voice Ready
The same agent runs on voice with the same knowledge base, the same compassionate tone, and the same crisis and medical-safety guardrails. Voice can be provisioned for your team during onboarding.
Multilingual, 24/7, and consistent with every other channel.
What Lorikeet can deliver for Signature Health Services
A single AI agent across chat, voice, and email — tuned for sensitive, regulated home health conversations.
Natural Conversations
Patients and families ask in their own words. The agent understands context, handles follow-ups, and resolves issues — not just FAQ lookups.
Account-Aware Actions
Looks up a patient's care team and recent visits and can submit a scheduling callback request. In production these connect to your real EMR and scheduling systems.
Safety Built In
Crisis and self-harm signals route to 988/911 and on-call clinical staff. The agent never gives medical or clinical advice.
Plain-English Workflows
Referral and intake, insurance and billing, scheduling, services, and careers — all defined in natural language. Update policies without engineering tickets.
Voice + Chat + Email
The same AI brain across every channel. Patients get consistent, compassionate answers whether they call, chat, or email.
Deploy in Days
This entire demo — workflows, knowledge base, guardrails — was built in hours. Your production launch can be just as fast.
How we built this for you
We configured this entire demo in Lorikeet using Signature Health Services' real services, policies, and tone.
Learned Your Site
We scraped signaturehealthservices.net and built a knowledge base the agent searches in real time.
Wrote Your Workflows
Referral & intake, insurance & billing, scheduling, services, and careers — in plain English.
Added Safety Guardrails
Crisis, self-harm, and medical-emergency detection that steers to 988/911 and on-call clinical staff.
Went Live
Chat is working right now. Voice and email work the same way when you're ready.
Safety for sensitive conversations
Home health and behavioral-health support means hard moments. The agent is built to handle them responsibly.
Crisis & self-harm
Distress and self-harm signals immediately direct patients to 988 and 911, and to on-call clinical staff — never a chatbot deflection.
No medical advice
The agent shares general service information but never diagnoses, interprets symptoms, or recommends treatment. It always points to the physician or on-call nurse.
Medical emergencies
Any described emergency triggers an immediate instruction to call 911, ahead of everything else.
Ready to Add the World's Best CX AI?
Connected to your actual patient data, scheduling, and EMR. Handling your real intake and support volume with compassion and safety. This sandbox is just the start.
Finish Setting Up Your Sandbox